Unified Communications Manager Express

Deploy a cost-effective and highly reliable unified communications solution in your small office with Cisco Unified Communications Manager Express (formerly Cisco Unified CallManager Express). Embedded in the Cisco IOS Software that provides call processing for Cisco Unified IP phones, this solution enables the large portfolio of Cisco access and integrated services routers to deliver a comprehensive set of features commonly used by business customers.

Cisco Unified Communications Manager Express provides the following benefits:

• A cost-effective, converged data and voice solution inside Cisco Integrated Services Routers
• Key system and small PBX features plus innovative convergence applications for up to 240 users
• Increased user productivity with Cisco Unified CallConnector for Microsoft Office, a presence-based Windows application that gives users call control, location, and status of other users
• Single number reach function, which can forward incoming business calls to mobile or home phones based on user-specified call handling rules
• An intuitive GUI for easy installation; adds, moves, and changes
• Internetworking with Cisco Unified Communications Manager
• Industry-leading investment protection for future growth

Now you can scale IP telephony functionality to a small site or branch office with Cisco Unified Communications Manager Express, a solution in a single appliance that is low-cost, reliable, full-featured, and simple to deploy, administer, and maintain.

Cisco Unified Communications Manager

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) is the powerful call-processing component of the Cisco Unified Communications solution. It provides voice, video, mobility, and presence services for businesses with up to 60,000 users, Unified Communications Manager is a scalable, distributable, and highly available enterprise-class IP telephony call-processing system.

Cisco Unified Communications Manager creates a unified workspace that extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, mobile devices, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, presence, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.

Cisco Unified Communications Manager, deployable on the Cisco 7800 Series Media Convergence Servers or on third party servers by HP or IBM, includes the following features:

• Highly scalable, supporting up to 60,000 lines per server cluster
• Able to support a full range of communications features and applications, including SIP-based applications
• Highly available for business continuity, supporting multiple levels of server redundancy and survivability
• Support for a broad range of phones to suit varying user requirements
• Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation
• Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call processing and unified messaging