| Remote Support Contract |
Meridian Options Remote Support Contracts are designed to give administrators of voice systems a one stop support service at a fixed cost.
A Support Contract can be taken in conjunction with a Maintenance Contract or as a standalone. Meridian Options offer support contracts without maintenance, this allows customers locked in to other maintainers contracts to take advantage of Meridian Options highly competitive support package.
Key features:
- Full helpdesk facilities.
- Remote Programming for all MAC'S (move's, adds & changes),
- Quarterly offsite backups.
- Discounts on onsite engineering.
- Discounted manufacturer parts.
- On request consultancy with our business solutions team.
- Full access to our CRM Tool (Customer Relationship Management).
Any of our Additional Services may also be added to a Support Contract to pull all administration aspects of your voice system together.